At Photography School, we strive to provide high-quality digital products and ensure customer satisfaction. Please review our Refund and Returns Policy to understand the conditions under which refunds may be issued and the procedures to follow.

Eligibility for Refunds

Refunds may be issued under the following conditions:

1. Defective Products:
   If the digital product you purchased is corrupted, inaccessible, or does not function as described on the product page, a refund will be considered.
2. Incorrect Products:
   If you receive a product that is different from the one you purchased, you may request a refund or a replacement for the correct product.
3. Failed Delivery:
   If the product fails to download due to technical issues on our platform, and the issue cannot be resolved, you may be eligible for a refund.
4. Non-Compliance with Product Description:
   If the product does not meet the specifications or features outlined on the product page, a refund may be issued after verification.

Non-Refundable Conditions

Refunds will not be issued under the following circumstances:

1. Change of Mind:
   Refunds cannot be processed if you decide you no longer need the product after purchase.
2. Misinterpretation of Features:
   Refunds are not provided for misunderstanding the product’s intended use or features. Please ensure you review the product details before completing your purchase.
3. Unauthorized Use:
   Refunds will not be issued if the product has been downloaded, copied, or used in violation of our Terms of Service.
4. Custom or Personalized Products:
   Refunds are not available for custom or personalized digital products unless they are defective or incorrect.

Refund Request Process

To request a refund, follow these steps:

1. Provide Proof of Purchase:
   Ensure you can provide your order details or transaction ID to verify your purchase.
2. Describe the Issue:
   Prepare a detailed explanation of the issue, including supporting evidence such as screenshots or error messages, if applicable.
3. Submit Within Timeframe:
   Refund requests must be submitted within 14 days from the date of purchase. Requests submitted after this period may not be eligible for review.

Refund Processing

1. Evaluation Period:
   All refund requests will be evaluated within 5–7 business days from the date of submission.
2. Approval:
   If the refund is approved, it will be processed to your original payment method within 7–10 business days. Processing times may vary depending on your financial institution.
3. Alternative Remedies:
   In some cases, we may offer product exchanges, replacement files, or store credit as alternatives to a refund.

Access to Refunded Products

• Once a refund is issued, access to the refunded product will be revoked.
• You agree to delete all copies of the refunded product and discontinue its use.

Policy Updates

Photography School reserves the right to modify or update this Refund and Returns Policy at any time. Changes will take effect immediately upon posting to our platform. Customers are encouraged to review this policy periodically for updates.

Thank you for choosing Photography School. We are dedicated to providing exceptional digital resources and a smooth purchasing experience.